Refund and Return Policy
Effective Date: June 2026
At RevlineLabs, our goal is to provide high-quality, custom-printed automotive apparel. Because our products are specifically manufactured and printed on demand just for you when you place an order, our return and refund policies differ from traditional retail stores.
Please read this policy carefully before making a purchase.
1. All Sales are Final (No Returns for Buyer’s Remorse)
Because every item is created specifically for your order, we do not hold inventory. As a result, we cannot offer returns, refunds, or exchanges if you order the wrong size, color, or simply change your mind.
To ensure you get the perfect fit, we highly encourage you to review the specific sizing charts linked on every product page before completing your checkout.
2. Damaged, Defective, or Misprinted Items
We stand behind the quality of our gear. If your item arrives damaged, defective, or with a manufacturing error (e.g., a misprint or the wrong design), we will gladly offer a free replacement or a full refund.
To resolve a defective order, you must meet the following requirements:
Timeframe: You must contact us within 30 days of the product being delivered.
Proof: You must provide clear photographic evidence of the defect, damage, or misprint. Please include photos of the item laid flat, clearly showing the issue, as well as a photo of the original shipping label if possible.
Once your claim and photos are received and verified by our printing partners, we will immediately issue a replacement or refund at no additional cost to you.
3. Packages Lost in Transit
If your order is lost in transit by the shipping carrier and has not been marked as “Delivered,” please reach out to us no later than 30 days after the estimated delivery date. We will work with our fulfillment partners to investigate the issue and, if verified as lost, we will cover the costs of printing and shipping a replacement order for you.
4. Packages Marked as “Delivered” but Not Received
If the tracking information for your package states that it has been delivered to the address you provided, but you have not received it, we cannot issue a refund or send a free replacement. We recommend checking with neighbors, your local post office, or the shipping carrier directly to locate the package.
5. Incorrect Shipping Addresses
If you provide an incorrect or insufficient shipping address during checkout and the package is returned to our printing facility, you will be liable for any reshipment costs. Please double-check your shipping details before finalizing your order.
6. Order Cancellations
Because our orders are automatically routed to our print facilities to ensure fast turnaround times, we have a very limited window to cancel an order once it is placed. If you need to cancel or modify your order, please contact us immediately. Once an order has entered the production phase, it cannot be canceled, modified, or refunded.
7. How to Contact Us for an Issue
If you experience an issue with your order that falls under the Damaged or Defective guidelines, please reach out to us using the form on our Contact Page. Be sure to include your order number, a brief description of the issue, and be prepared to email us photographic proof when we reply.